Frequently Asked Questions
Where are you located?
Our Address is 332 Main St N, Suite 2, Brampton, ON L6V 1P8. We are located on the northeast corner of Main and Vodden in Brampton. We are in a plaza directly across from No-Frills with the flower shop and tanning salon.
What services do you offer?
We offer the following services: Physiotherapy, Osteopathy, Posture program, custom bracing, group exercise classes and microcurrent
What service is right for me?
Everybody is unique and so is how they respond to treatment. All of our therapists are excellent at determining the needs of our patients. We encourage you to call or text us to speak with any one of our therapists so that we may understand your unique situation and can then better determine which one of us is best suited to help you.
Do you offer direct billing?
Yes, we offer direct billing with most insurance companies but only for Physiotherapy services. If you would like to know if your insurance company qualifies for direct billing please give us a call and we can let you know. Unfortunately, we are unable to directly bill Osteopathy treatments as most insurance companies are not set up to allow clinics to do direct billing for this service.
What are your rates?
2018-2019 Rates
Physiotherapy
Assessment: $110
Treatment: $79
Osteopathy
Assessment: $136
Treatment: $102
Virtual Physiothearpy
1 hour: $100
30 min: $73
Workstation Evaluation:
$73
Custom Made Brace
Depending on brace can range from $1200- $2000
Are you covered by OHIP?
No. The government stopped issuing OHIP licenses in the 1960’s and as a result most clinics no longer offer this as a service.
What are your hours?
- Mon - Thu 9:00am - 8:00pm
- Fri 9:00am - 4:00pm
- Sat & Sun Closed
Do I need a doctors referral?
We do not require a doctors note to be able to treat you. However, your insurance company may require you to get a referral in order to reimburse you. It is always best to call the insurance company directly and ask them if you require a doctors note
How many times do I need to come?
This question is difficult to answer because everyone is unique. To give you an idea though most physiotherapy patients will be seen anywhere from 3 for a minor injury to over 12 times for a more chronic condition. Our Osteopathy typically would see patients 3-5 times depending on how complicated your situation is. This is best determined after completing your first visit with your therapist.
How long are your sessions?
Your initial assessment typically lasts for about one hour. Follow up appointments can range from 30 to 45 minutes.
Why should I choose your clinic over others?
We don’t just put you on heat and a machine and send you to the gym unsupervised and call that a physiotherapy session. On your first visit, we will provide you with the opportunity to tell us your story. This is your time to be heard, our time to listen and to understand your concerns, goals and where you are coming from. We use this information to determine what types of services or programs we offer the best fit for your needs. We will develop a plan together to help you on your way to improving your health.
We provide ongoing support not just at your appointments but throughout your entire time with us and beyond. We take the time to listen, we understand, we can help. Supporting people is what we do and why we exist.
